Shipping Policy

Welcome to NorthTrend Mode! We are committed to providing a smooth and efficient shipping experience. Please review our updated Shipping and Delivery Policy to understand how we manage and process orders.

Shipping Rates and Methods

Free Shipping (incl Track&Trace)

Updated Processing Time

• Normal processing time: 1-3 business days.

Please note that total shipping time includes both processing time and delivery time.

Updated Delivery Times

• Normal delivery time: Approximately 6-10 business days.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to track your package and monitor its progress.

Returns and Exchanges

Not satisfied with your purchase? No problem! We offer a 30-day return policy, no questions asked. Simply return your item in its original condition and packaging within 30 days of receipt for a refund or exchange.

Delivery Issues

While we aim to deliver on time, we are not responsible for delays caused by the shipping carrier. In case of any issues such as lost or damaged packages, please contact us immediately at info@northtrendmode.com and we will assist you in resolving the matter.

Address Accuracy

Please ensure that your shipping address is complete and accurate before placing your order. We are not responsible for any delays or issues caused by incorrect shipping addresses. If you need to make changes after placing your order, please contact us immediately.

Contact Us

For any questions or concerns regarding shipping and delivery, please feel free to contact us:

• Email: info@northtrendmode.com
• Website: northtrendmode.com

We apologize for the inconvenience caused by these delays and appreciate your understanding during this busy holiday season. Thank you for shopping with NorthTrend Mode! We strive to ensure your order reaches you as quickly and efficiently as possible.