About Us
North Trend Mode is an online store for women's shoes and bags. We select sandals, court shoes, loafers, ballet flats, trainers, boots and bags for their clean lines and for how easily they pair with everyday clothing.
How we work
We choose each item based on its shape, the fabrics stated by the manufacturer and the sizes available, and we copy this information to the product page as supplied. Shoe sizes are listed in UK sizing. If a detail cannot be confirmed, we leave it out: we would rather publish a shorter product page than a claim we cannot check.
Our selection
The catalogue is organised by type of shoe and bag: sandals, heels and court shoes, loafers and flats, trainers, ankle boots, knee high and western boots, handbags, shoulder and crossbody bags, and tote and travel bags. Styles vary from simple designs to pieces with decorative details.
Delivery and customer service
- We deliver to addresses within the United Kingdom with Royal Mail. Delivery is included on every order, with no minimum order value.
- Orders are processed within 1 to 3 working days, and delivery usually takes 5 to 12 working days (6 to 15 working days in total).
- You can request a return within 30 days of delivery, as described in our Refund Policy.
- Our customer service replies by email within 24 hours on working days.
- Customer service hours: Monday to Friday 9:00 to 17:00, Saturday and Sunday 9:00 to 16:00 (London time).
Who is behind the store
North Trend Mode is a trading name of ROAS 3 LLC, based in Casper, Wyoming, United States. We are an online store and do not have a physical store.
Company information
Store Name: North Trend Mode
Company Name: ROAS 3 LLC
Company Address: 5830 E 2nd St, Ste 7000 #38197, Casper, Wyoming 82609, United States
Contact
Email: info@northtrendmode.com
We respond within 24 hours on working days.
Monday to Friday: 9:00 to 17:00
Saturday and Sunday: 9:00 to 16:00 (London time)